Terms & Conditions

Home / Terms & Conditions
  1. Introduction

    These Terms and Conditions (“Terms”) govern your access to and use of the website https://www.touchworldtech.com and any related sub‑pages (the “Website”), as well as any enquiries, demo requests, or quote requests made through the Website. By accessing or using the Website, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must stop using the Website immediately.

  2. About us

    The Website is operated by Touchworld Technology LLC, a company established in the United Arab Emirates.

    References to “Touchworld”, “we”, “us”, or “our” in these Terms mean Touchworld Technology LLC.

  3. Use of the Website

    You may use the Website only for lawful purposes and in accordance with these Terms.

    You agree not to:

    Use the Website in any way that violates applicable law or regulation.

    Attempt to gain unauthorised access to any part of the Website, server, or network.

    Introduce any viruses, trojans, worms, or other harmful material.

    Use automated tools (such as bots or scrapers) to access or copy content without our prior written consent.

    We may suspend or terminate your access to the Website if we believe you have violated these Terms.

  4. Information on the Website

    The content on the Website is provided for general information and marketing purposes regarding our products and services.

    While we aim to keep the information accurate and up to date, we do not guarantee that the Website or any content is complete, error‑free, or current.

    Any reliance you place on information obtained from the Website is at your own risk.

  5. Enquiries, demos, and quotes

    By submitting a form (such as “Free Demo” or “Get a Quote”) or contacting us via WhatsApp, email, or phone, you confirm that the details you provide are accurate and that you are authorised to share them.

    Submitting a form or enquiry does not create a binding contract. Any actual supply of products or services will be subject to a separate written agreement, proposal, or order form issued by us.

    We reserve the right to refuse or decline any enquiry or request at our discretion.

  6. Intellectual property

    If We have agreed that We are to do anything under this agreement on your instructions, and as a result We are in breach of any rights of anyone else (or anyone else threatens Us with proceedings for breach of their rights) You agree to indemnify Us against any loss We may suffer, including legal costs, in defending or resisting the proceedings or claim, or settling the proceedings or claim on legal advice. Your obligations under this clause will remain after the rest of the agreement has terminated whatever the reason for termination.

    If You come across any circumstances which may lead to a claim under clause 6.1 above, You agree to tell Us about them as soon as possible.

    If, as a result of such a claim or threat, We decide that it is no longer commercially sensible to proceed with your order, We may cancel the order in accordance with the provision set out below.

  7. Intellectual Property

    All content on the Website—including text, graphics, images, logos, icons, software, videos, and design—is owned by or licensed to Touchworld and is protected by copyright, trademark, and other intellectual property laws.

    You are granted a limited, non‑exclusive, non‑transferable licence to access and view the Website for personal or internal business use only.

    You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of the Website without our prior written consent.

  8. Third‑party links and tools

    The Website may contain links to third‑party websites, platforms, or tools (such as client login portals, social networks, or map services).

    These links are provided for convenience only. We do not endorse or control these third‑party websites and are not responsible for their content, availability, or practices.

    Your use of third‑party sites and tools is subject to their own terms and policies.

  9. Disclaimers

    The Website and its content are provided on an “as is” and “as available” basis without any warranties of any kind, whether express or implied.

    To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

    We do not warrant that the Website will be uninterrupted, secure, or free from errors, defects, or harmful components.

  10. Limitation of liability

    To the maximum extent permitted by applicable law:

    Touchworld Technology LLC, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill, arising out of or related to your use of or inability to use the Website.

    Our total aggregate liability for any claim arising out of or relating to the Website or these Terms shall not exceed the amount (if any) you have paid to us specifically for accessing the Website during the 3 months immediately preceding the event giving rise to the claim.

    Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

  11. Indemnity

    You agree to indemnify, defend, and hold harmless Touchworld Technology LLC and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

    Your use of the Website

    Your breach of these Terms

    Your violation of any law or the rights of a third party

  12. Governing law and jurisdiction

    These Terms are governed by and construed in accordance with the laws of the United Arab Emirates.

    Any dispute arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of the UAE, without prejudice to any mandatory rights you may have under local consumer protection laws.

  13. Changes to the Terms

    We may update or modify these Terms from time to time at our discretion. The updated version will be posted on this page with a revised “last updated” date, and will apply from the date of publication. Your continued use of the Website after any changes means you accept the updated Terms.

  14. Termination

    We may, at any time and without prior notice, suspend or terminate your access to all or part of the Website if we reasonably believe you have breached these Terms or if we need to for security, maintenance, or legal reasons.

    Upon termination, all provisions which by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnity, and governing law) shall continue to apply

  15. Contact us

    If you have any questions about these Terms and Conditions, please contact:

    Touchworld Technology LLC

    Email: info@touchworldtech.com

    Dubai, United Arab Emirates